Paradise Flower Shop Reviews

The item itself looked real to me, and the tags seemed to match up too!! But the packaging just felt a little off?? I ended up reaching out to support, and they did reply, but it took longer than I expected... Overall, it wasn’t a bad experience or anything, I’m just still not 100% sure!!!

The site feels kind of clunky, lol. I had a hard time finding what I was looking for, so it could definitely be a bit easier to navigate.

I ordered from paradisebrooklyn.com after checking the product details, and for the most part, everything was accurate. But a few things were kind of unclear, which was annoying because the item ended up looking a little different than I expected. It wasn’t a terrible experience or anything, and shipping was fine, but I really wish the description and photos had been more specific so there weren’t any surprises.

I waited 35 minutes for my pickup, and the whole thing felt completely disorganized. The staff were running around like a bunch of clueless clowns, and after all that waiting, my order was still missing an item. Super frustrating experience.

I’m still waiting on my refund, and it’s been such a hassle. Support kept telling me to wait and giving me same kind of delay over and over. I just wanted the simple refund, but it turned into the whole headache.

I was expecting this to arrive within a few days , but it kept getting delayed with no real explanation . I kept checking the tracking and there still wasn’t any clear update . By the time it finally showed up , it was much later than I needed it . Honestly , I wouldn’t order again .

My order wasn’t not a little messed up, two items were wrong, which was annoying. Not the worst thing ever, but still frustrating

I was able to place my order in the end, so it definitely worked, but the checkout process felt a bit clunky to me. Like, none of it was completely broken or anything, but there were a few moments where I wasn’t totally sure if the next step loaded or if I needed to click again. It just felt slower than it probably needed to be, especially for something as basic as checking out. Overall, it was okay, but I think the process could be smoother.

I reached out hoping to get some actual help, but the replies were super short, almost like they were just trying to get through the conversation. I never really got a clear answer to my question, which was frustrating, definitely not the support I was expecting.

When I got the item, it didn’t look like what I thought I was ordering. The photos made it seem a lot nicer, at least in my opinion. The color was different in person, and the material didn’t have the same look as it did in the listing. I even went back to check the photos again, thinking maybe I missed something, but I still felt misled. Personally, I wouldn’t order from here again.

I went in and the whole place had this weird tense feeling right away. The music was way too loud too, which didn’t help, and the staff just seemed kind of unhappy or like they didn’t want to be there. I don’t know, maybe it was just a bad day, but I felt uncomfortable quickly and kept thinking I’d rather just leave.

I messaged them twice and didn’t hear a single thing back. At first I figured, okay, maybe they’re busy, but after the second message? Complete silence. It felt like my messages disappeared into some customer service black hole.

The tracking updates were useless from the start. I kept checking, but half the info didn’t make sense and the messages were no help whatsoever. It felt like whoever set this system up didn’t think it through at all. I was basically left guessing where my order was the whole time. Poor experience.

I sent my return in and I’m still waiting on my refund. It’s been so frustrating, and I literally have no idea what’s taking so long

I didn’t have the best experience with paradisebrooklyn.com, the site felt kind of confusing to use and I kept feeling like the whole process should’ve been easier but it just wasn’t, and by the end I was more annoyed than anything. Maybe other people had a smoother time with it, but for me it just didn’t feel worth it.

I stopped in recently, or maybe it was last week, I can’t remember, and they did have some really cool stuff. But the prices felt high for what it was, and at times it just seemed a bit unfair compared to what I thought I’d seen there before.

I was happy with the items themselves, and they seem like good quality. That said, the shipping cost felt way too high and kind of took away from the overall experience. I’d consider ordering again, but only if the shipping was more reasonable.

I’m still waiting for this to actually get sorted out. I reached out thinking it would be a straightforward thing, especially since I’d dealt with a similar issue once before with another company, but nothing really changed in the end. It’s been a bit frustrating because I kept checking back, even in between normal stuff like work and errands, and the issue never really felt resolved.

Not gonna lie, the staff were friendly enough whenever I had questions, which I appreciated. That said, the replies were a little slow at times and not always as helpful as I was hoping. Overall it wasn’t a bad experience, just kind of a mixed one for me.

I went in thinking the staff would have a good handle on the products, but it felt like they were kind of guessing. I asked a couple of basic questions and got different answers from different people. Confusing.
One person was actually friendly and tried to help, but another seemed annoyed and just told me to check the website. Awkward. It wasn’t terrible service or anything, just not as helpful as I was hoping.
For a place like this, I expected the staff to be a little more informed. I ended up leaving still unsure and had to look everything up myself later. Disappointing.